We’re excited to announce the imminent release of our all-new app for Shopify.
New from the ground up, this version features:
Real-time shipping
Advanced Smart Pack package optimisation – automatically provides the best packing solution based on cart items and packaging available
Highly configurable pricing rules based on customer location, cart items and value
Compatibility with Shopify Retail POS
Getting Ready for Advanced
To use real-time shipping, you need to have carrier-calculated shipping added to your plan (it comes with the ‘Shopify Advanced’ plans and over, but costs another $20/month for ‘Shopify Basic’ and ‘Shopify’ plans)
Not all pricing packages come with the ‘Carrier API’ access needed for real-time shipping, so if you aren’t on the ‘Shopify Advanced’ plan or higher, get in touch with the Shopify guru team by phone, chat or email – go to https://support.shopify.com
‘Fulfilling’ an order is where you finalise shipment. As a merchant, you will load the order within the Smart Send app, select a shipping option and then book the shipping.
The Order
You can access the order in the Smart Send app from the front page of the App itself, or from within the Shopify Orders page in the dashboard of your store.
Go to the orders page from the left-hand tab, and select an order you wish to fulfill. Then, click on the button with three dots on it in the top-right corner:
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Products
Before you can fulfill an order, each product in the order must have dimensions and a cost specified.
If these are missing from any of the products, you’ll be asked to add them before the order can be fulfilled.
You can click on the Products menu link and go straight to all of your store products, and manually add this extra data there.
The following video talks about correcting errors with the addressee of the order and product attributes.
Packing in Packages
To get the best possible shipping quote, you can tell the app how you’ll be packing the order. Specify an existing Australia Post parcel or Cuoriers Please / Fastway pre-paid satchel, or you can add your own packages.
Booking the Shipping
Finally, we talk about actually booking the order and getting a printable shipping label.
The Smart Send Australian Shipping App allows you to ‘fulfill’ orders using Smart Send Australian shipping.
Installation
You can install the app from either within the Shopify App Store or from the Smart Send app. From within your Shopify store’s admin area, click on Apps in the left hand panel, then select the blue Visit the App Store button at top right of the screen and search for ‘australian shipping’, or go to https://apps.shopify.com/australian-shipping-by-smart-send (you should be logged in first) Then click the big green Get button.
Store Settings
Make sure that under Settings -> Checkout, under the Order Processing section, you have ‘Do not automatically fulfill any of the order’s line items‘ selected.
App Settings
After installing and activating the Smart Send app, you can set options by either going directly to https://shopify-app.smartsend.com.au/prefs.php or from within your Shopify dashboard – click on Apps and then click on the Smart Send app banner.
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Click on Store Settings from the top bar, and you’ll be taken to the settings screen.
This is mostly contact info for pickup; if you aren’t a company, leave the Company Name field blank. Contact info is required for everyone, this is the info that the courier will use to get in touch if needs be.
Pickup Details
These revolve around where and how to shipments are collected – actual physical address, preferred collection window and tail-lift parameters. Set the Tail-Lift Truck setting to the maximum weight you can handle yourself – anything over that and we’ll prompt you to choose a tail-lift truck at fulfillment time.
When you have an order to fulfill, look at this page on order fulfillment
Leveraging the power of Australia's most trusted online courier
